We will respond to all email inquiries within 8 hours.
Installation and configuration assistance are done remotely, if necessary. This additional service is free.
Delivery of subscriptions
After your payment, you will receive an instant confirmation email.
We will send you your login details within a maximum of 8 hours after your purchase (usually much faster).
A second email will be sent to you after creating and configuring your account with your subscription details. If you have not received your order after 8 hours, contact us and check your spam folder beforehand.
The countdown to your subscription begins as soon as the delivery email is sent.
If you checkout before the end date of your current subscription, you can keep the same account. This will ensure that services continue to operate uninterrupted and even after its expiration the same account remains on our servers before being deleted.
Our IPTV subscriptions can be installed on multiple devices, but only one stream will work at the same time (only one connection is allowed at a time).
Attempting to rebroadcast channels is prohibited. If we detect an attempt to share a channel, your account will be banned without a refund.
The IPTV channel list is not a definitive list, we can change, add or delete any channel at any time without warning.
For assistance, please contact us.
We accept payment by credit or debit cards (MasterCard, Visa, Maestro or American Express)
Before ordering a long-term subscription, remember to test, we offer entry packs for each of our servers:
- Basic server: 24 hour test.
- Medium Server: 24 hour test.
- Premium Server: 1 month pack.
- VIP server: 1 month pack.
CASES OF NON-REFUND:
1. Trial packs are non-refundable. Except the 1-month Premium and VIP pack, on a case-by-case basis and within 24 hours!
2. The 12-month Basic pack. So order the 24 hour test before.
3. All other Medium, Premium, VIP packs after 24 hours of delivery. The only case in which you can request a refund, if you are unable to enjoy your subscription due to a technical blockage that we could not help you resolve.